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As a dermatologist and a very busy woman Dr. Heidi personally believes in only using the most effective skincare ingredients and leaving the fluff out – and that’s what she would recommend to her patients and vanity consultation clients!

The truth is that there are only a handful of effective active ingredients available over-the-counter. Dr. Heidi believe that every woman with healthy skin can, and needs to, use certain active ingredients to protect and enhance her skin. She has combined her years of education and experience with real-time feedback and results she has observed on her patients and clients to navigate the skincare industry. She has worked with a world renowned chemist to understand ingredients and their efficacy. She has separated science from false marketing and created a simple and effective set of skin care products that she herself, you, and every woman can use. All the other girly fluff we all enjoy, we need to buy elsewhere.

Shipping Policy

Thank you for visiting and shopping at JUVIVE. Following are the terms and conditions that constitute our Shipping Policy.

 

Domestic Shipping Policy

 

Shipment processing time

All orders are processed within 2 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. 

 

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment method

Estimated delivery time

Shipment cost

Standard

3-5 business days

Free

Two Days

2 business days

$12.95

Overnight *

1 business day

$19.95


* Overnight delivery is only available for orders with delivery addresses within the continental United States.

Delivery delays can occasionally occur.

JUVIVE ships to addresses within the U.S. 

 

Shipment Confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

 

Damages

JUVIVE is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

 

International Shipping Policy

We currently do not ship outside the U.S.