Are you frustrated by not knowing how to choose the best over-the-counter products for your skin? Would you prefer a board-certified dermatologist recommend which products you should buy? If yes, then this service is for you! Dr. Heidi believes that there are great over-the-counter products and that, if used correctly, can yield significant improvement in most people.

On a mission to save women from wasting their time and money on skincare that does not work, Dr. Heidi has created a virtual program where she will personally  help you go through your vanity and separate effective products from others. She will also help you choose new over-the-counter products will help you shine!

*Dr. Heidi strongly believes that skin, like any other of our organs, can be healthy or sick. When it is healthy, you need to maintain with simple and effective skincare regimen. But when skin becomes diseased, you need to seek help from a board-certified physician in a CLINIC or HEALTHCARE FACILITY for a proper diagnosis and treatment. These consults are not a substitution for medical visits. These virtual program is a non-medical program designed for using over-the-counter products that everyone can freely use. There is no skin examination including in this visit and Dr. Heidi will not provide any medical evaluation or recommendations. If you have a skin condition or disease, you MUST see a board-certified physician in person for proper evaluation and treatment. 

*This service is not a medical service. Dr Heidi will not be evaluating or diagnosing your skin in any form.

This service is open to anyone in the country or around the globe.

You can request an appointment online. This will secure a 25 min time for you to talk to Dr. Heidi via Skype.

During this visit you will have a chance to discuss the over-the counter products you have been using and even discuss the ingredients with Dr. Heidi. She will ask you questions to get to know your skin type and your desired time and budget to dedicate to skin care.

Based upon those discussions, she will put together a skin care program for you, making best use of some of the products, or recommend products to incorporate into your regimen.

    Shipping Policy

    Thank you for visiting and shopping at JUVIVE. Following are the terms and conditions that constitute our Shipping Policy.


    Domestic Shipping Policy


    Shipment processing time

    All orders are processed within 2 business days. Orders are not shipped or delivered on weekends or holidays.

    If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. 


    Shipping rates & delivery estimates

    Shipping charges for your order will be calculated and displayed at checkout.


    Shipment method

    Estimated delivery time

    Shipment cost

    Flat Shipping

    3-5 business days


    * Overnight delivery is only available for orders with delivery addresses within the continental United States.

    Delivery delays can occasionally occur.

    JUVIVE ships to addresses within the U.S. 


    Shipment Confirmation & Order tracking

    You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.



    JUVIVE is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

    Please save all packaging materials and damaged goods before filing a claim.


    International Shipping Policy

    We currently do not ship outside the U.S.